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About Moving Companies

Consumer complaints against moving companies have been rising. Following are some tips that can help your move go smoothly.
  • Get a binding estimate from the moving company. Make sure the amount is written in the contract.
  • Inquire about their on-time record and other complaints with the local Better Business Bureau or consumer complaints department.
  • Movers are limited by law regarding what they can give you for lost or damaged goods. To cover potential damage, check existing homeowner's or renter's policy.
  • Ask about expected gratuities and write into contract.
  • Have the contract include a guarantee of how many hours the job will take, allowing an overrun of no more than 10%.
  • Be sure all charges are listed on contract.
  • Inform the moving company of how many stairs are at your new home.
  • Watch loading and unloading and examine all items carefully before signing a receipt.
  • Document an inventory of your belongings before you pack.
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P.O. Box 5 
Ames, Iowa 50010